Last updated · August 7, 2026
Terms of Service
Heads up: this document was drafted as a solid, honest starting point that satisfies Google Play's requirements. Before you publish, have a Brazilian lawyer review it against how your app actually handles data — especially if you start storing health information.
On this page
1. Accepting these terms
By creating an account or using FitHub Personal you agree to these terms. If you do not agree, do not use the app. These terms are between you and Make This Work, the independent studio that operates the service from Brazil.
2. What the service is
FitHub Personal is a tool for personal trainers to organise clients, build workout programs and manage recurring billing. It is not a medical service. It does not prescribe training, does not evaluate anyone's health, and does not replace your professional judgement. You remain fully responsible for every program you write and every client you take on.
3. Your account
You must be at least 18 and, if you train clients professionally in Brazil, hold a valid CREF registration. Keep your login credentials to yourself — anything done through your account is treated as done by you. Tell us immediately if you suspect someone else has access.
4. Subscription and payment
Access to paid features requires an active subscription, billed by Pix in the cycle you chose (monthly or annual). Access is released automatically once payment is confirmed, usually within seconds.
If a payment is not confirmed by the due date, you enter a grace period of five days. After that, paid features are locked until payment clears. Your data is not deleted — it is waiting for you when you come back.
Prices may change. We will give you at least 30 days' notice before a change affects your renewal, and you are free to cancel in the meantime.
5. Free trial
New accounts get a 7-day free trial with no payment details required. At the end of the trial, paid features simply lock unless you subscribe. Nothing is charged automatically.
6. Cancelling and refunds
You may cancel at any time. Cancellation stops future charges and you keep access until the end of the period you already paid for. There is no cancellation fee and no minimum term.
Under art. 49 of the Brazilian Consumer Protection Code, you may cancel a purchase made remotely within 7 days and receive a full refund. Outside that window we do not refund periods already started, but if something went genuinely wrong, write to us — we would rather sort it out than argue.
7. Your responsibility for client data
You decide what information about your clients you put in the app, and you are responsible for having their consent to hold it. You agree not to enter sensitive health data beyond what you actually need to prescribe training, and to honour your clients' requests to correct or delete their information.
8. Acceptable use
Do not use the app to break the law, to store content you have no right to store, to reverse-engineer or resell the service, to circumvent the subscription, or to overload the infrastructure with automated requests. We may suspend an account that does any of this, with notice where circumstances allow.
9. Ownership
The app, its name, its logo and its code belong to us. Your content belongs to you — your client records and workout programs are yours, and you can export or delete them at any time. You grant us only the limited permission needed to store and display that content back to you.
10. Availability
We work to keep the service running, but we do not promise uninterrupted availability. Maintenance, outages at Google Firebase, or problems at the payment provider can interrupt it. The service is provided “as is”, without warranties beyond those Brazilian consumer law makes mandatory.
11. Limitation of liability
To the extent Brazilian law permits, our total liability for any claim relating to the service is limited to the amount you paid in the twelve months before the claim. We are not liable for lost profits, lost clients, or any consequence of a training program you prescribed.
12. Changes to these terms
We may update these terms. Material changes are announced in the app and by email at least 30 days in advance. Continuing to use the app after that means you accept the new version.
13. Governing law
These terms are governed by Brazilian law. Any dispute will be settled in the courts of the consumer's domicile, as the Consumer Protection Code provides.
14. Contact
Anything at all: support@makethiswork.dev.